
Appointment Outcome:
How to choose the correct Appointment Outcome
package_sold
Client bought a package today (new package), with multiple future sessions included.
membership_sold
Client started a membership today with recurring payments and ongoing benefits.
promo_only
Client came specifically for a promo, completed only that promo treatment, and did not buy package or membership today.
completed_single_session
Client completed one paid treatment today (full-price or non-promo), no package/membership purchased.
no_sale_lost
Client came in for a treatment visit, but no treatment was done and no payment was made for anything.
consult_only
Consultation only – no treatment performed today and no purchase yet; they are still deciding.
incomplete_session
Treatment started but not finished (stopped early, equipment/medical issue, etc.) and they need to come back to complete it.